Privacy Policy

Last updated: 14 November 2026 · BSATES Business Consultancy Private Limited (CIN U74140HR2015PTC056688)

BSATES Business Consultancy Private Limited ("BSATES", "we"), CIN U74140HR2015PTC056688, GSTIN 06AAHCR4702L1ZA, registered office 190, Tatvam Villas, Sector 48, Gurugram, Haryana 122018, operates bsates.ai. This policy explains what personal data we collect, why, and your rights under the Digital Personal Data Protection Act, 2023.

1. What we collect

• Account data: name, email, phone, and login details when you create an account (via Google or email).
• Project data: what you share in the Project Brief, chats, files and agreements.
• Payment data: amount, status and reference IDs. Card, UPI and bank details are handled by Razorpay; we never see or store them.
• Usage data: credits used, pages visited, device and IP address, used for security, billing and fair-use limits. Visits are counted anonymously (a one-way code of your device, never your name).
• Live demos: your name, mobile number (confirmed by a one-time SMS code sent through Google Firebase), company and industry, and which demos you opened. We use these to follow up once about the demo. Anything you type inside a demo stays in your own browser and is not sent to us.

2. Why we use it

• To provide our AI services, projects and support, and to contact you about your enquiry.
• To process payments, issue GST invoices and keep legally required records.
• To prevent misuse and keep our services secure.

3. AI processing

The bsates AI assistant and AI Studio send the text you type to our AI technology providers (such as Anthropic) solely to generate your response. You are told on screen whenever you are interacting with AI. Do not enter passwords, OTPs, card or bank details, or other people's sensitive personal data.

4. Sharing

We do not sell personal data. We share it only with service providers who help us run bsates.ai (Google Firebase hosting, Razorpay payments, AI providers, email), under confidentiality, or when required by law.

5. Security and retention

Data is stored on Google Cloud with encryption and access controls. We keep it only as long as needed for the purposes above and for tax and legal requirements (generally up to 8 years for financial records).

6. Your rights

You can ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you, by writing to the Grievance Officer below. We respond within 30 days.

7. Grievance Officer

Grievance Officer, BSATES Business Consultancy Pvt. Ltd., 190, Tatvam Villas, Sector 48, Gurugram, Haryana 122018 · sales@bsates.ai · +91 98105 09249